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Info | Warranty – Juvo Mobile Shower Commodes

Learn how your Juvo Mobile Shower Commode is covered by the warranty and how to access the services and support available.

Written by Francesca S

Updated at May 7th, 2024

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Table of Contents

Warranty Part Warranty period, years Material Grade Finish

Refer to this article for more information on the warranty terms and conditions offered by Crescent Healthcare for the Juvo Mobile Shower Commode line of products.

Warranty

Crescent Healthcare warrants all manufactured and distributed products against defects in materials and workmanship for a period as followed below. The Warranty is valid for both product types.

Type A

High usage, e.g. institutions and equipment loan schemes. (AS/NZS 3973:2009)

Type B

Limited usage, e.g. domestic. (AS/NZS 3973:2009)

Materials & Warranty

Crescent Healthcare will repair or replace any part, as required, provided the purchased product is delivered intact and prepaid to a location authorised by Crescent Healthcare within the prescribed period of warranty. 

This warranty does not extend to parts or components damaged by misuse, neglect, accident or improper installation, nor those tampered with, altered or serviced by an agency not authorised by Crescent Healthcare. 

The foregoing in lieu of all other warranties expressed, implied or statutory, Crescent Healthcare sole liability shall be to repair or replace parts of components as specified above.

Part

Warranty period, years

Material

Grade

Finish

Frame 7 Stainless steel 304 Mirror
Castors 2 Stainless steel 304 Mirror
Fixings, bolts, nuts 2 Stainless steel 304/316 Mirror
Spring & button 2 Stainless steel 304/316 Mirror
Seat 2 Polyurethane Anti-Bacterial Smooth
Backrest straps 2 Polyurethane Anti-Bacterial Smooth
Hand grips 2 Polyurethane Anti-Bacterial Non-slip
Rear Wheels, self-propelled 2 Moulded plastic Anti-Bacterial Smooth

Important

  1. Crescent Healthcare does not warrant either expressly or impliedly the suitability of the Juvo shower commode chair for the purchaser or any intended user. Purchasers and intended users are advised that advice from an appropriate registered medical practitioner should be obtained prior to using a Juvo shower commode chair. 
  2. Except insofar as is prohibited by statute, Crescent Healthcare shall not be responsible for damage, injury or loss of any kind to any property or person howsoever caused arising from or in connection with the Juvo Shower Commode Chair. All conditions and warranties that (but for this provision) would be implied in favour of, and all rights and remedies that (but for this provision) would be conferred upon the purchaser or other persons against Crescent Healthcare arising under or as a result of the Trade Practices Act 1974, any other legislation or the general law are excluded and limited to the maximum extent possible and in cases where Crescent Healthcare's liability cannot be completely excluded but may be limited, the liability of Crescent Healthcare is limited to one of the following (at the option of Crescent Healthcare)
    1. The replacement of the Juvo shower commode chair or the supply of an equivalent shower commode chair
    2. The repair of the shower commode chair
    3. The payment of the cost of replacing the Juvo shower commode chair or of acquiring an equivalent shower commode chair
    4. The payment of the cost of having the Juvo shower commode chair repaired 

Disposal

Products that can no longer be used are to be disposed of separately from household rubbish. This must be done according to the local and national regulations for environmental protection and raw material recycling. Please look at your local council’s website for further information on the correct disposal.

 

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