Info | Troubleshooting – CR1641 Electric Lift & Recline Mobile Shower Commode
Discover how to diagnose and resolve common issues with a CR1641 Electric Lift and Recline Mobile Shower Commode.
Fault |
Possible Cause |
Solution |
| The chair does not react when the buttons on the hand control are pressed. | The battery is not charged or defect. |
Charge the battery. (2.2). Make sure the emergency stop has not been pressed (Not available on all models). |
| Defective hand control. | Remove the control box plastic cover. Open the control box. Try a different hand control. |
|
| Emergency stop has been pressed. | Reset the emergency stop (0). Not present on all models. |
|
| Cables unplugged. | Check the cables going into the lifting and tilting actuator. Remove the control box plastic cover and open the control box. Check the cables. |
|
| Error during charging (Yellow battery LED flashing) | Battery critically discharged. | Keep charging the battery. It might be possible to charge the battery. |
| Defective battery. | Try a different battery or order a new one from Crescent Healthcare on 1300 04 05 06 | |
| Lifting or tilting actuator does not run properly or makes abnormal sounds. |
Defective actuator. | Order a new from Crescent Healthcare on 1300 04 05 06 |
To learn more about the Electric Lift and Recline Mobile Shower Commode and other shower commodes, check out articles under CR1641 by using the search function, or under the shower commodes category.