Info | CuroCell A4/IQ Mattress - Troubleshooting
Get help with troubleshooting your CuroCell A4/IQ Mattress.
The table below outlines common issues and troubleshooting solutions related to temperature and pressure malfunctions in our mattress control system. Each entry highlights the problem, suggests potential causes, and provides guidance for resolution. This comprehensive guide aims to streamline troubleshooting for both end-users and service technicians, with special notes for technical staff for more specific issues. For optimal search visibility, this guide covers topics including temperature control, pressure adjustments, system resets, and specific section leakages.
| Problem | Solution |
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High temperature. Valves and compressors are turned off. If the control unit is in direct sunlight, relocate it. |
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Default settings are not completed. |
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Incorrect input voltage. Make sure that the correct power supply is used, otherwise contact the technical support. |
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Low pressure. Secure the CPR, mattress, air tubes and air filter. |
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High pressure. The pressure cannot be reduced to the desired value within the time limit. |
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The mattress control parameters have not been read. Connect the CPR. |
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The mattress control parameters have been changed during the use. Restart the system. |
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Leakage in one of the sections. Secure the CPR, mattress and connection tubes. Information to service technicians: this notification shows a leakage in the blue cell section. |
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Leakage in one of the sections. Secure the CPR, mattress and connection tubes. Information to service technicians: this notification shows a leakage in the green cell section. |
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Leakage in one of the sections. Secure the CPR, mattress and connection tubes. Information to service technicians: this notification shows a leakage in the red cell section. |