The brakes don't work

• Do the brake castors have firm contact with the floor.
• Is there sufficient grip and not on a slippery surface.
• Check that the brake pedals lock fully into the brake position.
• Check there is no damage or wear requiring adjustment to the braking castor system.
• If not working, REPORT TO MANAGEMENT.

The dropside won't lock properly

• Lift the dropside to its upright position.
• Pull backwards on the dropside (against the locking catch) and check it has locked correctly.
• Check there is no visible damage to the dropside catch or arm.
• If not working, REPORT TO MANAGEMENT.

The backrest is clicking or the quick release (CPR) doesn't work

• Check there is no visible damage to the release knobs or the cables.
• Pull one of the release knobs outwards firmly and then lower the backrest completely flat to reset the quick release system.
• Raise the backrest a little way via the electronic handset and check if the quick release is engaged (locked in correctly) by applying some downwards force on the backrest.
• If not working, REPORT TO MANAGEMENT.

The electric system won't work

• Ensure the battery is on the unit and fully charged.
• If plugged into main power, ensure the power point is turned on.
• Check there is no visible damage to the handset or its cable.
• If still not working, REPORT TO MANAGEMENT.